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All Checks and Reservation agreements must be mailed to our GA address:
15 Springwell lane
Taylorsville, GA 30178
RESERVATION AGREEMENT
Please sign then fax or mail to our office immediately.
TO RESERVE A CABIN:
Payment in full is required if you are checking in within 30 days. Your credit card will be charged. If your reservation is within 6 months, half of the balance is due at the time of reservation. The remaining balance is due 30 days prior to your arrival. If making a reservation beyond 6 months, one night's rental is due at the time of the reservation. Half of the remaining balance is due 6 months prior to your reservation. The remaining balance will be due one month prior to your reservation. All balances are due within one month of the reservation. You will be charged a $45.00 reservation fee, $20.00 hot tub fee and a cleaning fee (amount will depend on the size of the cabin). These charges will be included in your total that is given to you at the time of reservation.
A signed copy of the Reservation Agreement must be in our office the same day that you make your reservation. A Security Deposit and Wavier is required for 3 bedroom and larger cabins and must be on file in our office.
A reservation confirmation will be sent after the first deposit is received and confirmed through payments. Acceptable payment methods include check, credit card or money order. Checks must be in our office 30 days in advance of check-in. No payments will be refunded. There are no cancellations.
Cancellation Policy
If we can re-book your cabin dates, then we will refund your money the amount for which it was re-booked. There is a $35.00 charge for cancellations, moving cabins, or moving dates.
You cannot cancel or move dates within 3 months of your reservation date. Cabins 5 bedrooms and larger cannot be cancelled within 6 months of your check-in date. Refunds are not given for any cancellations beyond this time frame.
Trip insurance is offered for purchase. Cabins For You will not issue refunds or credits due to any weather related travel conditions that may hinder your trip.
We will call you two days prior to your check-in with the keycode to your cabin. The keycode is all you need for check-in. You do not have to check-in at our office. Our local office is located at 436 East Parkway, Gatlinburg.
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CHECK-IN IS AT 4PM. CHECK-OUT IS BY 11AM.
(A charge will be placed on your card if you check in early or out late.)
Understand that by renting and staying in our cabins you are accepting full responsibility for all damages and/or stolen items. All damages will be the responsibility of the reserving party and their credit card will be charged for any violations. Any excessive cleaning will be billed to you.
No outside noise or loud music after 9pm allowed that would disturb anyone.
Cabins For You only provides only a minimal supply of toilet paper, paper towels, and trash bags. If you feel that you will need more than provided we suggest that you bring your own supply. If your cabin does not provide a washer and dryer you may also want to bring extra towels. We do not bring out extra towels to your cabin. (Seth's Red Oak Lodge only provides 1 towel per person, this lodge does not have a washer/dryer). Propane is not provided for gas grills.
Before your departure, place towels and sheets in bathtub (no comforters). All dishes and cookware should be washed and returned to the cupboards, and garbage sealed in plastic bags provided and placed in outside containers. Please leave the hot tub temperature turned down. Place the air-conditioning temperature to 85, or the heat to 65, in the AUTO position only.
If you happen to leave something behind there will be a minimum of $25.00 charge to return the item to you.
We are not responsible for weather conditions. Four-wheel drive and chains may be required during winter months. A wrecker will not be provided for by Cabins For You. Every effort will be made by Cabins For You to correct any problems you may encounter during your stay, however there are no refunds. You may purchase trip insurance if you feel this will be an issue.
For after hours assistance with your cabin, call our office at 1-800-684-7865 ext. #4 and leave a message. Someone will call you shortly thereafter. Our office hours are Monday through Friday from 8am-9pm, Saturday 9am-7pm and Sunday from 1-7pm. Unfortunately appliances, air conditioners, refrigerators, televisions, hot tubs, etc., occasionally malfunction. We cannot guarantee them to perform 100% of the time. We do however, guarantee to correct the problem as soon as possible....DURING NORMAL BUSINESS HOURS. Please remember if you call as early as possible (9am) we can work out a resolution faster. No refunds will be given for malfunctioning equipment or power outages.
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Our after hours emergency number is 1-800-684-7865.
After hours are 7pm-9am. The use of this number is for an incident involving a threat to life or property (such as fire, broken water pipes, non-working furnace in cold weather). Malfunctioning equipment including hot tubs, burned out light bulbs, insects, etc. are not emergencies. For life threatening emergencies call 911
Please remember there are certain health risks that are associated with using a hot tub. Our housekeepers drain, sanitize, refill and replenish chemicals in all tubs prior to your arrival therefore it may not be warm till later that evening. Hot tub covers are for insulation purposes and are not designed to support a person or persons. DO NOT STAND ON THE HOT TUB COVERS, they will break and you will be charged for replacement. Remember when not using the hot tub, leave the cover on so the hot tub will stay warm and debris will stay out. Please shower before using the Hot Tub as some body lotions/etc. mixed with the hot tub chemicals can cause a rash on your skin. We are not responsible for any jewelry or clothing damage if worn in the hot tubs.
A MINIMUM FEE OF $500.00 will be charged if BUBBLES, BATH OILS, OR ANY OTHER FOREIGN SUBSTANCE is used in the hot tub or swim spas.
SMOKING OR PETS ARE NOT ALLOWED IN THE CABINS.
**pet friendly cabins may have pets at $50.00 per pet fee.
DISCLOSURE OF INFORMATION OF LEAD-BASED PAINT AND OR LEAD BASED PAINT HAZARDS.
Your cabin rental my have been built before 1978. Housing built before 1978 may contain lead-based paint chips. Lead paint paint chips and dust can pose health hazards if not managed properly. Lead exposure is especially harmful to young children and pregnant women. Before renting pre-1978 houing, lessors must disclose the presence of know lead-based paint and/or lead-based paint hazards in the dwelling.
Lessor's Disclosure
X Lessor has no knowledge of lead-based paint and/or lead-based paint hazards in the housing.
X Lessor has no reports or records pertaining to lead-based paint and/or lead-based paint hazards in the housing.
Lesses will receive a copy of the federally approved pamphlet on lead poisoning prevention in the cabin information booklet in the cabin rented for houses built before 1978.
X Agent has informed the lessor of the lessor's obligations under 42 U.S.C 4852d and is aware of his/her responsiblitiy to ensure compliance.
I have read and understand and agree to all the rental policies outlined here by Cabins for You.
Type of card used for reservation:___________ Last 4 digits on card:__________ Total amount for rental: _________
Please sign, date and return to our office.
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Signature Date
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Credit card holder Signature Date
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Please print name on this line
SECURITY DEPOSIT/DAMAGE WAIVER
Required for 3 bedroom and larger cabins:
*3 - 6 bedroom $250.00
*"Seth's Red Oak Lodge" $500
*7 bedroom and larger $500.00
* "Top of the World" Cabin $750
*The Beach House $1,000.00
This damage deposit will be charged to your credit card 2 days prior to your check-in date. Your charge will be placed as a hold on your credit card. It will not actually charge you the amount unless there are damages to the cabin. The funds do have to be available on your card. This hold may take up to ten days to drop off your card once you leave the cabin. If you send a check for your deposit we will deposit it and refund you after your stay.
Please sign then fax or mail to our office.
I understand that I am responsible for the condition in which the property that I have rented from Cabins For You is left after check-out. I agree that the cabin will be left in the same condition found upon check-in, except normal wear and tear. If it is not left in the same condition, I will be responsible for any damage, (including clogged plumbing), to the property or the property's contents, and any legal fees paid for such collection by the owners. I will not hold the owners of Cabins For You responsible for any injuries or damages caused by accident on the property of any kind. I also will not hold the owners liable for any theft of money, jewelry, personal property or valuables of any kind. I also understand that if excessive cleaning is required after my departure, I will be charged a minimum fee of $100.00. I acknowledge that there is no smoking or pets allowed in the cabins.
I understand that no refunds will be given for weather related travel conditions.
I understand that I will be charged additional fees if I use more bedrooms/rooms than agreed upon at the time of my reservation.
Please sign, date and return to our office.
Signature _____________________________________
Driver's License Number _________________ State ______
Date ________________
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Please print name on this line
All Checks and Reservation agreements must be mailed to our GA address:
Cabins For You
15 Springwell Lane
Taylorsville GA 30178
FAX: 770-607-4572
ARRIVAL REMINDERS!
v Upon arrival please check- in by using the cabin phone to call 1-888-506-3182. The phone will prompt you to enter 1 for arrival.
v Please call the office to report any damages that are found upon your arrival.
v Our office hours are Monday- Friday 8am - 9pm; Saturday 9am-7pm; Sunday 1pm-9pm. If you are experiencing a problem at the cabin please call 1-800-684-7865 ext. 1
v If you have any emergency during non-business hours please call 1-800-684-7865 ext. 4. Leave your name, number, and issue that you are having. Someone will return your call promptly. Please remember that light bulbs, hot tub problems, broken appliances are not considered an after hours emergency. These items can be dealt with during normal business hours. FOR EMERGENCIES PLEASE CALL 911
v Please remember to shower off before getting in the hot tub. Be sure not to use any bubbles, soap or oil while in the hot tub.
v If your fireplace is gas burning please do not put anything in it. Fireplaces are not to be used May - September.
v Please do not move the furniture. This can cause the furniture to break or the carpet to rip.
v If the temperature is to drop below 25 degrees during winter months, please leave the faucets dripping to insure that the pipes will not freeze.
v Turning the air conditioner below 60 degrees in the summer could result in the unit freezing, this will cause you to be without air for a few hours! Please refrain from doing so.
UPON DEPARTURE
v Upon Departure please check-out by calling the same number. This time the phone will prompt you to enter 2 for departure.
v Check-out is at 11:00 am. If you would like a late departure, please call our office.
v Wash, dry and put away all dishes.
v Place all dirty linens in the tubs.
v BAG ALL TRASH J
v During winter months please leave the thermostat on 55. During Summer months please leave the thermostat on 80.
v Be sure to lock the door on your way out!
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